Shipping & Returns
*** SHIPPING ***
ORDERS CAN TAKE 5-7 BUSINESS DAYS TO FULFILL. DURING HIGH VOLUME TIMES LIKE HOLIDAYS, ORDERS MAY TAKE 7-10 FULL BUSINESS DAYS TO FULFILL. PLEASE BE AWARE, COVID-19 MAY AFFECT THIS TURN AROUND TIME. ITEMS MAY SHIP OUT SEPARATELY DUE TO VARIOUS FULFILLMENT CENTERS DEPENDING ON ITEMS.
CHINGONA INC IS NOT HELD RESPONSIBLE FOR AN INCORRECT ADDRESS ON THE CUSTOMER'S PART. PLEAE DOUBLE CHECK YOUR ADDRESS BEFORE SUBMITTING YOUR ORDER. IF YOU SEE ANY MISTAKES PLEASE CONTACT US RIGHT AWAY:
STOLEN / LOST PACKAGES
PLEASE CONTACT US AT: CHINGONAINC@GMAIL.COM
*** Returns ***
MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS UPON RECEIPT OF THE ITEM TO BE ELIGIBLE FOR STORE CREDIT. *ITEMS STATING FINAL SALE AREN'T ELIGIBLE FOR RETURNS*
UNFORTUNATELY AT THIS TIME, WE CAN NOT OFFER REFUNDS
MERCHANDISE MUST BE RETURNED IN IT’S ORIGINAL CONDITION; MERCHANDISE CAN NOT BE WORN, STAINED, AND/OR DAMAGED
CUSTOMERS WILL NEED TO BE RESPONSIBLE FOR ALL SHIPPING COSTS UNLESS APPROVED
PLEASE SHIP BACK TO:
PO BOX 31985 Las Vegas Nv 89173
Once shipped please provide tracking information via email to email@example.com. Title email "return" and order number please.
WE MUST RECEIVE THE MERCHANDISE YOU ARE EXCHANGING FIRST THEN WE WILL SEND YOU YOUR STORE CREDIT CODE VIA EMAIL.
PLEASE ALLOW UP TO 5-7 BUSINESS DAYS FOR RETURNS TO BE PROCESSED.
*** SENT DAMAGED OR WRONG ITEMS ***
In the unlikely case of a damaged item or if you received the wrong item please email us at firstname.lastname@example.org within 7 days to correct the issue. We cannot help you after the 7 days or if the item has been worn/used. We are not responsible for wear and tear.
*** Cancellations ***
Certain orders may be cancelled if they have NOT entered into the printing process. Orders that have begun printing will be fulfilled normally. Cancellations are made at the sole discretion of Chingona Inc.
Please emails is right away email@example.com
Questions? email us at firstname.lastname@example.org