Shipping & Returns

*** SHIPPING *** 

ORDERS CAN TAKE 5-7 BUSINESS DAYS TO FULFILL. DURING HIGH VOLUME TIMES LIKE HOLIDAYS, ORDERS MAY TAKE 7-10 FULL BUSINESS DAYS TO FULFILL. PLEASE BE AWARE, COVID-19 MAY AFFECT THIS TURN AROUND TIME. ITEMS MAY SHIP OUT SEPARATELY DUE TO VARIOUS FULFILLMENT  CENTERS DEPENDING ON ITEMS.

WRONG ADDRESS

CHINGONA INC IS NOT HELD RESPONSIBLE FOR AN INCORRECT ADDRESS ON THE CUSTOMER'S PART. PLEAE DOUBLE CHECK YOUR ADDRESS BEFORE SUBMITTING YOUR ORDER. IF YOU SEE ANY MISTAKES PLEASE CONTACT US RIGHT AWAY:

CHINGONAINC@GMAIL.COM 

 

SHIPPING TIMELINE

USPS First Class: 7 - 10 days.
USPS Priority Mail: 3 -5 days.

STOLEN / LOST PACKAGES

PLEASE CONTACT US AT: CHINGONAINC@GMAIL.COM 

*** Returns ***

MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS UPON RECEIPT OF THE ITEM TO BE ELIGIBLE FOR STORE CREDIT. *ITEMS STATING FINAL SALE AREN'T ELIGIBLE FOR RETURNS*

UNFORTUNATELY AT THIS TIME, WE CAN NOT OFFER REFUNDS 

MERCHANDISE MUST BE RETURNED IN IT’S ORIGINAL CONDITION; MERCHANDISE CAN NOT BE WORN, STAINED, AND/OR DAMAGED

CUSTOMERS WILL NEED TO BE RESPONSIBLE FOR ALL SHIPPING COSTS UNLESS APPROVED 

PLEASE SHIP BACK TO:

CHINGONA INC

PO BOX 31985 Las Vegas Nv 89173

Once shipped please provide tracking information via email to chingonainc@gmail.com. Title email "return" and order number please. 

WE MUST RECEIVE THE MERCHANDISE YOU ARE EXCHANGING FIRST THEN WE WILL SEND YOU YOUR STORE CREDIT CODE VIA EMAIL.

PLEASE ALLOW UP TO 5-7 BUSINESS DAYS FOR RETURNS TO BE PROCESSED.


*** SENT DAMAGED OR WRONG ITEMS ***


In the unlikely case of a damaged item or if you received the wrong item please email us at chingonainc@gmail.com within 7 days to correct the issue. We cannot help you after the 7 days or if the item has been worn/used. We are not responsible for wear and tear.

*** Cancellations ***

Certain orders may be cancelled if they have NOT entered into the printing process. Orders that have begun printing will be fulfilled normally. Cancellations are made at the sole discretion of Chingona Inc.

Please emails is right away chingonainc@gmail.com 

Questions? email us at chingonainc@gmail.com